The most links Engle of customer service in marketing is psychology education. We are often facing with many customer which have different temperamental. Every customer sometime should be treated with different method in order to reach their satisfaction. The below is one of view about sales and marketing by psychologist how to give better service to your customer.
If you are a Sales & Marketing professional who wants to get succeed, you can benefit from these familiar words: "Know thyself Eyen more important, you should "Know your customers In order to sell better.80% of the success of top sales & marketing people is due to their winning attitude. Only 20% is aptitude. This winning edge is psychological. Thus developing a psychological edge is the key to turning around Poor & Average performance into Good and Top performance.If you truly want to succeed in business, "You need to learn & understand how using simple tools & techniques of psychology can set you apart from the rest of your competition & take your business to the next level". Psychology can be applied easily to all aspects of your sales & marketing efforts & will give you that all important "edge" over your competitors.
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